Laura Ellis (![[info]](http://l-stat.livejournal.com/img/userinfo.gif){kind=small} lauramellis) wrote,@ 2008-01-23 00:59:00 |
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Back in Good with Google
To wrap up the Picasa saga, here is the message I got from them the day after it all went down. I am very happy with how things turned out & it makes more sense now. I'll still back it up this time, though.
Hi Laura,
We wanted to apologize for the frustration that you've experienced
regarding your deleted photos in your Picasa Web Album, and let you know a
bit more about why this happened.
Because many millions of photos are uploaded to Picasa Web Albums every
day, we rely on user feedback to quickly identify photographs that violate
our terms of service (which prohibit pornography, obscenity, etc.).
Because multiple users had flagged your album as offensive, access to the
album was suspended. When our support team was made aware of your
situation, we reviewed the content in your albums and determined that they
had been inappropriately flagged. Your photographs and comments have
therefore been returned to their previous state.
We hope you will understand that preventing abuse on a large photo-sharing
service like ours is a challenge that's both difficult and important.
Please know that we try to move quickly to review and rectify mistakes
when they occur, and that we are always working to improve the technology
behind Picasa Web Albums.
We hope you'll continue to be a part of the Picasa Web Albums community.
Sincerely,
The Google Team
To wrap up the Picasa saga, here is the message I got from them the day after it all went down. I am very happy with how things turned out & it makes more sense now. I'll still back it up this time, though.
Hi Laura,
We wanted to apologize for the frustration that you've experienced
regarding your deleted photos in your Picasa Web Album, and let you know a
bit more about why this happened.
Because many millions of photos are uploaded to Picasa Web Albums every
day, we rely on user feedback to quickly identify photographs that violate
our terms of service (which prohibit pornography, obscenity, etc.).
Because multiple users had flagged your album as offensive, access to the
album was suspended. When our support team was made aware of your
situation, we reviewed the content in your albums and determined that they
had been inappropriately flagged. Your photographs and comments have
therefore been returned to their previous state.
We hope you will understand that preventing abuse on a large photo-sharing
service like ours is a challenge that's both difficult and important.
Please know that we try to move quickly to review and rectify mistakes
when they occur, and that we are always working to improve the technology
behind Picasa Web Albums.
We hope you'll continue to be a part of the Picasa Web Albums community.
Sincerely,
The Google Team
